February 2023 Member Survey Results Are In!

We appreciate the time many members took to fill out and return the Member Service Survey postcards we sent to thousands of you in February.  We were beyond excited to find out that almost 84% of you who responded are PCCU promoters, who have and continue to recommend the credit union to your friends, family, and co-workers.  Thank you!  Those referrals are how PCCU gets passed on to the next generation.  Here are just a few of what PCCU Members had to say!


“Never had an issue with PCCU. The personal 1 on 1 relationship and service is a huge plus. I enjoy seeing PCCU active in the community and not just financially but physically putting their stamp on projects. A++ ” – David of Hagerstown


“Over 40 years of great service!” – Gary of Hagerstown


“Everyone at PCCU is always ready to help you answer any questions you may have and assist in any way possible with awesome attitudes and cheer. Thank you PCCU. Since 1997!” – Marilyn of New Castle


“Everyone is very nice and like family. Always helpful in whatever you need. God bless you all. Thank you.” – William of Richmond


Visit  pccu.com to learn more about the survey and to learn how to refer a new member.  If you did not receive a Member Service Survey Card in February, another round of cards will be mailed out in August 2023!