Fall 2023 Member Surveys Are In!!!

We appreciate the time many members took to fill out and return the Member Service Survey postcards we sent to thousands of you in August.  We were beyond excited to find out that over 82% of you who responded are PCCU promoters, who have and continue to recommend the credit union to your friends, family, and co-workers.  Thank you!  Those referrals are how PCCU gets passed on to the next generation.  Here are just a few of what PCCU Members had to say!


“All of banking needs are met. No mistakes have been made in my accounts and I am always greeted with a smile and a pleasant greeting.!” – Mary of Hagerstown


“The service is wonderful. All of the employees are always friendly, helpful, and nice. They are always ready to help with any problems or question, on the phone or in person.” – Betty of New Castle


“My family has been banking with PCCU for more than 50 years. The service has always been friendly, helpful, and professional. Recently helped me with my first auto loan in over 20 years and made it very easy for me.” – Eric of Richmond


Visit  pccu.com to learn more about the survey and to learn how to refer a new member.  You have to see for yourself what others are talking about!!!