ATM Locations

Online Banking

Online Bill Pay

E-Statements & E-Lerts

Telephone Banking

Mobile Banking

Apply for Membership!

PCCU Disclosures

Terms & Conditions

Electronic Fund Transfers

Privacy Statement

Privacy Notice

Rate and Fee Schedule I

Rate and Fee Schedule II

Withdrawal of Funds

Funds Availability


ATM Locations

We have an ATM Machine at each of our three branches: Hagerstown, Richmond, and New Castle.

You must have an ATM/Debit card to do all of the following transactions at ATM Machines:

• Make deposits and withdrawals

• Check account balances

• Account transfers

• Change PIN number

• FREE Unlimited transactions on PCCU ATM Machines

• Make 5 FREE foreign ATM transactions per month

Fraud Protection Tips
• Alliance One and MoneyPass is part of PCCU's ATM Access group and allows our members to use other ATM's in the Alliance and MoneyPass network without a surcharge.Visit and where you can search for surcharge free ATM locations by state or other info.

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Online Banking

Sign Up Now!

Access your account 24 hours a day at your convenience, wherever you have Internet access.

• View account balances and history.

• View check images of cleared checks.

• Transfer funds between account types and even multiple accounts that you are joint on.

• Multiple Accounts

• Make PCCU loan payments.

• Download your information into Microsoft Money or a spreadsheet.

• Account E-lerts are based on account balances, PCCU loan payments due, checks and transactions cleared

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Online Bill Pay

Be in control of your finances with PCCU's Online Bill Payment Center for FREE. You can do everything you need to do from home, work or anywhere you have Internet access. And even better, online bill payment and presentment is available 24 hours a day, 7 days a week, 365 days a year.

• You can pay nearly all of your bills at the Payment Center. You can also see a summary of your pending payments and the payments you've made in the past 45 days.

• You can receive some of your bills online in Payment Center. You can view and pay these bills at the Payment Center.

• You can set up automatic payments to pay your electronic bills or to automatically schedule payments of a set amount at regular intervals.

• You can review your bills and payments for the past six months. You can also export your payment information to Quicken.

• You can transfer money and move payments from one account to another.

• You can pay as many bills as you want at the same time from the Payment Center.

How secure is my bill payment and personal information?

Payment Center uses several methods to ensure that your information is secure.

• User Name and Password - Your user name and password are unique identifiers that only you know. As long as you don't share your user name and password with anyone, no one can sign in to Payment Center as you.

• SSL - Payment Center uses SSL (secure sockets layer) which ensures that your connection and information are secure from outside inspection.

• Encryption - Payment Center uses 128-bit encryption to make your information unreadable as it passes over the Internet.

• Automatic Sign Out - Payment Center automatically signs you out of a session if you are inactive for a predefined time (usually 10 minutes). It is best if you sign out immediately after you finish your tasks in Payment Center
Question about your online bill pay service?

Please call 1-888-868-5193.

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Enjoy the convenience of receiving your statements electronically - FREE. E-statements are safe and secure - no more shredding! Once you register for E-Statements, you will no longer receive paper statements.

Receive statements as early as the first open business day of the month

No worry of losing your statements

No worry of your statement getting lost or ending up in the wrong person's hands through the postal mail

No hassle of paperwork

Access statements up to 2 years of past statements

Great for tax purposes

Can download and save to your hard drive

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Through PCCU All Ways you can set e-lerts to notify you of activities made on your account:

When any of your deposit accounts drop to a specific dollar amount (example: $100)

When transactions are made on any of your deposit accounts (deposits & withdrawals)

When specific checks have cleared your account

When your PCCU loan is due

You control your e-lerts:

Type of e-lerts you want to set

Parameters of your e-lerts

What your message e-lert says

Whether you want e-lerted by email or cell phone

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Telephone Banking

Smartline, PCCU's automated telephone banking, provides 24-hour telephone access to your PCCU accounts 7 days a week, including holidays. All you need is a touch-tone phone to call 1-800-341-4410. Smartline provides up-to-the-minute information about your PCCU accounts and allows you to perform transactions conveniently and confidentially.

Use Smartline to:

• Get balances of accounts.

• Find out which drafts have cleared.

• Find out what deposits have been made.

• Find out what check card transactions have cleared.

• Find out what ATM withdrawals have cleared

• Transfer funds from share to draft, share to loan, etc.

• Get loan payoff information.

• Get current interest rates.

• Change your Personal Identification Number

• Inquire about office hours and locations.

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Mobile Banking

• Visit the Apple App Store or Google Play Store and download the PCCU All Ways App to begin

• Available from your mobile phone 24/7

• Get real-time account balances

• Find out which drafts have cleared

• Find out what deposits have been made

• Find out what check card transactions have cleared

• Inquire about office hours and locations

• Graph your spending patterns

• Find out what ATM withdrawals have cleared

• Transfer funds from share to draft, or pay your PCCU loan, in real time

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This institution is not federally insured.    Copyright 2011    PCCU Privacy Policy
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